Help with computer problem, posted video of issue

fourfourone
Profile picture for user fourfourone
Posts
2960
Joined
10/14/2017
Location
86oh, CT US
fourfourone
A few months ago I bought an entry level gaming computer from best buy. https://www.bestbuy.com/site/cyberpowerpc-gamer-ultra-desktop-amd-fx-63…

I use it for some basic games and it was running my programs great. Now for some reason I get this weird flashing light issue. I attached some videos.


https://www.youtube.com/watch?v=yjoMfr810ug

https://www.youtube.com/watch?v=GZE9Ki-YrK0

https://www.youtube.com/watch?v=LvAmHjRhykU

|
DoctorJD
Profile picture for user DoctorJD
Posts
2922
Joined
4/1/2008
Location
Somewhere in..., GA US
DoctorJD 8/27/2018 12:28pm
8/27/2018 12:28pm
Have you updated the drivers lately?
fourfourone
Profile picture for user fourfourone
Posts
2960
Joined
10/14/2017
Location
86oh, CT US
fourfourone 8/27/2018 12:34pm
8/27/2018 12:34pm
yea amd had an update for the graphics card. Seemed to happen after the update but tried going to back to the previous version but it didn't help.
-MAVERICK-
Profile picture for user -MAVERICK-
Posts
50557
Joined
3/26/2015
Location
Ontario CA
Fantasy
3739th
-MAVERICK- 8/27/2018 12:52pm
8/27/2018 12:52pm
I know you said you tried going back to the previous version but can you delete the new update and re-install it?
fourfourone
Profile picture for user fourfourone
Posts
2960
Joined
10/14/2017
Location
86oh, CT US
fourfourone 8/27/2018 12:59pm
8/27/2018 12:59pm
I tried a few ways. I even Used the DDU program witch uninstalls the display driver 100%. Still does the same thing

The Shop

See All »
1st Amendment 8/27/2018 2:58pm
8/27/2018 2:58pm
I had a problem similar to this when I played BF1 but it turned out to be an SLI problem and I had to wait for EA/Dice to fix it. No idea why you're having this issue, I haven't owned a Radeon in 16 yrs. I would post that video up on their forums and maybe someone can help with it.
DoctorJD
Profile picture for user DoctorJD
Posts
2922
Joined
4/1/2008
Location
Somewhere in..., GA US
DoctorJD 8/27/2018 3:09pm
8/27/2018 3:09pm
I did a little research (Google search) and it seems like AMD has had some issues with their drivers, but it seems like you've already crossed that off the list. I'd get AMD involved. As 1st Amendment said, post this on their forum, or give AMD support a call. I'd have the serial number of your GPU handy.
ohiomotoxer
Profile picture for user ohiomotoxer
Posts
466
Joined
2/12/2017
Location
Cleveland, OH US
ohiomotoxer 8/27/2018 7:26pm
8/27/2018 7:26pm Edited Date/Time 8/27/2018 7:33pm
try switching from DX12 to DX 11.
try your in game settings, bloom and things like that also try graphics on lower levels.
Also poke around in the conputer and see if the graphics card is fully seated, check the ram too.
Last go to your game forum and ask away in their Help section, IF others have any issues you will find it there.
GL
fourfourone
Profile picture for user fourfourone
Posts
2960
Joined
10/14/2017
Location
86oh, CT US
fourfourone 8/28/2018 5:33am
8/28/2018 5:33am
I did a factory reset and left the AMD software uninstalled and it still does the same thing. Actully its worse now. I'm thinking it might be hardware related instead of software.

GeorgiePorgie 8/28/2018 5:38am
8/28/2018 5:38am
Well, hardware I’m sure is covered under warranty this early.....you just got it.
TXDirt
Profile picture for user TXDirt
Posts
7399
Joined
7/29/2015
Location
Plano, TX US
TXDirt 8/28/2018 8:06am
8/28/2018 8:06am
Couple things to try.

1. Reseat the graphics card.

2. Swap out all monitor cables

3. Try a different monitor.

It's a process of elimination.

Post a reply to: Help with computer problem, posted video of issue